White papers

Leaves Creative Agency may collect the following types of personal information:
‍

• Contact information: Name, email address, phone number.
• Business information: Company name, industry, project details.
• Technical data: IP address, browser type, and device information through cookies.

For customers using our social media management services, we may require access to your social media login credentials. These details are used solely for managing your accounts and performing the agreed-upon services. We take measures to store your information securely and ensure that it is not misused.

We use the information collected to:
‍

• Provide and manage our services.
• Communicate with you regarding your project, including updates and revisions.
• Improve our services through customer feedback and data analysis.
• Send newsletters and promotional offers (if you opt-in).

For payment processing, Leaves Creative Agency uses Stripe, a third-party payment processor. When you purchase services from us or provide payment details for running ads on your behalf, your credit card information is securely processed through Stripe. Leaves Creative Agency does not store your credit card details. Stripe handles all credit card processing and is responsible for securely storing and safeguarding your payment information.
Stripe may collect information such as your payment method, credit card number, and billing address to process your transactions. By using our services, you agree to Stripe's collection and use of your information as outlined in Stripe’s Privacy Policy. You can view their policy here (https://stripe.com/privacy).

For Customers subscribing to our monthly retainer services, Stripe will automatically charge your credit card on file for the agreed-upon retainer fee each month. Leaves Creative Agency does not retain your credit card information, but Stripe securely handles all recurring payments.

When you engage Leaves Creative Agency to run ads on your behalf (e.g., Google Ads, Facebook Ads), we may require your credit card information to process payments directly with advertising platforms. This information will be securely transmitted and processed through Stripe, our third-party payment processor, for ad campaign payments.

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with:
‍

• Trusted partners who assist in service delivery (e.g., project management tools or design platforms).
• Legal authorities if required by law or to protect the rights and safety of our business.

Leaves Creative Agency uses cookies, pixels, and other tracking technologies to enhance your experience and for marketing purposes. These tracking tools help us analyze website traffic, understand user behavior, and personalize content and advertisements based on your browsing activity.
Some tracking technologies we use include:

• Google Analytics
• Facebook Pixel

These technologies collect information such as your browsing activity, pages visited, and interactions on our site. This data may be used for advertising and remarketing purposes, including showing you targeted ads across the internet or on third-party platforms.

Leaves Creative Agency takes reasonable steps to protect the personal information you provide, ensuring it is secure from unauthorized access, use, or disclosure. However, no online service can guarantee complete security, and you provide information at your own risk.

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. Upon request, we will securely delete your personal information from our systems.

You have the right to:
‍

• Access your personal data.
• Request corrections or deletions of your personal information.
• Opt out of marketing communications.

To exercise these rights, please contact us at antonglennie@leavescreative.com.

Leaves Creative Agency uses cookies to enhance the user experience and analyze website traffic. You can control or disable cookies through your browser settings, but doing so may affect the functionality of our website.

Leaves Creative Agency, LLC reserves the right to update this Privacy Policy at any time. Customers are encouraged to review it periodically for any changes.